At CC Massage Therapy, we take your privacy seriously. This privacy policy outlines how we collect, use, and protect your personal information in accordance with Canadian privacy laws.
Information we collect
We collect personal information when you book an appointment with us or when you communicate with us through our website, email, or phone. This information may include your name, contact information, health information, and billing information.
How we use your information
We use your personal information to provide massage therapy services and to communicate with you about your appointments, billing, and other matters related to our services. We may also use your information to improve our services and to comply with legal and regulatory requirements.
We do not share your information with third parties except as necessary to provide our services, as required by law, or with your consent.
We may also use your information to send you promotional materials or to invite you to participate in surveys or other market research activities. You may opt out of receiving promotional materials at any time by contacting us at [email protected].
How we protect your information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use physical, technical, and administrative safeguards to protect your information, including secure storage, access controls, and encryption.
However, no security measures are foolproof and we cannot guarantee the security of your information. We are not responsible for the unauthorized access, use, or disclosure of your information that is beyond our control.
Retention of your information
We retain your personal information for as long as necessary to provide our services to you and to comply with legal and regulatory requirements. We may also retain your information for a reasonable period of time after your last appointment to maintain business records and to respond to any inquiries or disputes.
Access to your information
You have the right to access, correct, or delete your personal information. To do so, please contact us at [email protected]. We will respond to your request as soon as possible, but no later than 30 days after receiving it.
Cookies and tracking technologies
We use cookies and other tracking technologies to improve your experience on our website and to analyze how our website is used. Cookies are small text files that are stored on your device when you visit our website. They enable us to remember your preferences, to provide you with personalized content, and to analyze how our website is used.
You can control the use of cookies and other tracking technologies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Third-party websites
Our website may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites before providing any personal information.
Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in our practices or legal and regulatory requirements. We will post the updated policy on our website and will indicate the date of the last revision.
Contact us
If you have any questions or concerns about our privacy policy, please contact us at [email protected]. We will respond to your inquiry as soon as possible.