Terms and Conditions

Welcome to CC Massage Therapy, a registered massage therapy clinic in Vancouver, BC, Canada. Please read these terms and conditions carefully before using our website and services. By accessing or using any part of our website, you agree to be bound by these terms and conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.


We offer registered massage therapy services, which are provided by registered massage therapists (RMTs). The services we offer are for therapeutic purposes only, and are not intended to diagnose, treat, cure or prevent any medical condition.


To book an appointment, you can use our online booking system or call us during our business hours. If you need to cancel or reschedule your appointment, please do so at least 24 hours before your appointment time. Failure to do so may result in a cancellation fee.


Our fees vary depending on the type and duration of the service you choose. All fees are listed on our website and are subject to change without notice. Payment is due at the time of service, and we accept cash, credit card, debit card, and online payments.


We accept insurance payments from most insurance providers. It is your responsibility to verify your insurance coverage and to bring all necessary insurance documents to your appointment. If your insurance provider does not cover the full cost of the service, you will be responsible for paying the remaining balance.

Health Conditions

It is your responsibility to inform us of any health conditions, injuries, surgeries, or allergies you have before receiving any service. This will help us determine if any special precautions or accommodations need to be made during your appointment.


By booking an appointment with us, you consent to receive massage therapy services from a registered massage therapist. You understand that the massage therapy services are therapeutic and non-sexual in nature. If you ever feel uncomfortable during your appointment, please let your therapist know immediately.


We respect your privacy and will keep all personal and health information confidential. We will only collect, use, and disclose your personal information for the purpose of providing massage therapy services and as required by law.

Cancellations and No-Shows

If you need to cancel or reschedule your appointment, please do so at least 24 hours before your appointment time. Failure to do so may result in a cancellation fee. If you do not show up for your appointment without notifying us, you will be charged the full fee for the missed appointment.

Late Arrivals

If you arrive late for your appointment, your session may be shortened to accommodate the next appointment. You will still be charged the full fee for the original appointment time.


We do not offer refunds for any services received. If you are unhappy with your service, please let us know and we will do our best to address your concerns.


We are not liable for any damages or injuries that may result from the use of our website or the receipt of our massage therapy services. By using our website or receiving our massage therapy services, you agree to release us from any liability.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time, without prior notice. Your continued use of our website and services after any such modifications will constitute your acknowledgment of the modified terms and conditions and your agreement to abide by and be bound by them.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

Dispute Resolution

Any disputes arising from or related to these terms and conditions or our services shall be resolved through binding arbitration in accordance with the rules of the British Columbia International Commercial Arbitration Centre.


If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement

These terms and conditions constitute the entire agreement between you and CC Massage Therapy and supersede all prior agreements or understandings, whether written or oral, regarding the use of our website and services.

Contact Us

If you have any questions or concerns about these terms and conditions or our services, please contact us at [email protected].

By accessing or using our website or services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree to these terms and conditions, you may not access or use our website or services.